*note: after 2013 we began getting so many reviews we couldn't keep up copying them here. All of our newer reviews after that date are live online, through Maps, Yahoo, etc...*
When my amur maples suffered broken limbs during an ice storm, I called Family Tree Service LLC and two other arbor businesses to get treatment assessments and prices. Prices between the businesses were comparable, but treatments offered were significantly different. Those I did not hire intended to cut back entire trunks, but Travis intended to essentially sculpt the trees back to health while maintaining their integrity. This is exactly what he did, along with assessing my other trees and pruning and installing supports in larger trees that were vulnerable to splitting and breaking. Travis’s regard for trees and his reliability will make me a return customer.
Quality Excellent
This was a great experience. I had no idea what I was doing and Travis was very conscientious about keeping me informed, working with my three dogs and doing just a great job. It was clear he knew what he was doing and his level of communication built a high trust level for me. They spent two days making sure my property was cleaned up and care for and completely done and they cleaned up and hauled everything away. I would recommend this company this to anyone. They were great. Thank you to Family Tree Service. I can't wait for spring and summer.
Quality Excellent
Easy to work with. Showed up on time, got the job done, and even hauled off some unrelated brush that wasn't part of the original quote. Unlike some businesses, they are email-friendly. The whole job was arranged and scheduled by email without problems.
Nicole gave us an estimate and the best time of year to have it trimmed. Travis was out within a couple of days of my call when the time of year was appropriate to have it trimmed. Both Nicole and Travis were very nice to work with and were reasonably priced. I will definitely call them again when needed. Definitely recommend their services.
of serious pruning and clean up of dead branches. We called Travis and he was there the next day for a consultation. He is very knowledgeable and professional. We had a quote sent to us by email within a day. The price was very fair and we are very pleased with the end results. He even offered some free advice for us to maintain our spruce tree that needs some TLC. Highly recommend!
We just had them come and clean up our trees. They did great work! They came out a few days prior and walked me through not only what they were going to do, but how to care for our trees. Definitely going to have them come out next time we need our trees trimmed.
They responded quickly to my initial request & Travis was out to my house within a day to give an estimate for what I wanted. Job was done faster than expected and it was just what I wanted. I will recommend Family Tree Service & will call on Travis for all my tree needs!
when I purchased my house 9 years ago. Travis and his crew have been extemely helpful over the years to get the tree beautifully shaped and pruned. When other tree services origianally suggested removal, Travis provided the "CAN DO" attitude. I highly recommend Family Tree Service! They are focused on the health of my tree and are reasonably priced. I will continue call on Travis.
Great to work with. I recommend!
professionalism and overall service that Travis and Nicole provided. They are very knowledgable and helped us develop a plan that enhanced our landscaping and insured the best health for our trees. Timely, efficient and affordable....we'll definitely recommend Family Tree Service!
take the health of the trees and the safety of our property and family just as seriously as the aesthetics of the trees! Travis and Nicole were professional and timely; they gave us the information we needed to make good decisions about trimming versus removal (we did some of each). They really know their stuff! We will work with them over the long term and will recommend them highly to our friends and family.
the person who does the work is the person you write the check to...you get the feeling that the work will be done right. Nicole and Travis are friendly and professional. Great customer service and great work at a reasonable price. Will recommend.
down and our giant ash tree trimmed. Travis came out and gave us a free estimate (which was the lowest cost from anyone else we talked to) and a couple of weeks later he came out to do the work. He did fantastic work and got everything done that we asked him to. Very knowledgeable, friendly, and hard working.
me an estimate to trim a giant Cottonwood tree, and remove two bushes and overgrown bushes from out front yard. I was very impressed with the tree knowledge Travis has. He did the work we asked and is coming back to do some more trimming. Did you know all trees cannot be trimmed during the same season? I felt like I had attended a class when he left. I was excited with my new knowledge of trees. You can't just start whacking off limbs, because it could damage the tree. I will definitely recommend them to other people. Mary Arntson Mary Ellen Designs Website: www.maryellendesigns.com
responded faster than anyone else for me. Travis did a great job pruning 4 huge Maples in my yard with respect for my property and the health of my trees. Fantastic cleanup. This is a certified arborist's service at a great price.
a return call almost immediately.Travis was very professional, knowledgeable and he is a licensed arborist . He advised us on our large oak instead of trying to persuade us on removal. Very impressed and would recommend them to anyone. Will be calling them for future needs for sure.
the last winter's heavy storm, they came out and saved them when we were told by others we'd have to cut them down! Friendly and fast, quality work!
They also gave me the best bid from a number of companies in the area. I would gladly recommend them to anyone. They are careful about how they prune your trees. Rather than just cutting off large branches, they carefully select which branches to trim. I was very impressed by their work. This is also the first service review I have given on Google--my point being is that I thought Family Tree Service was worth the time to recommend.
great. Yard was spotlessly cleaned afterward and trees looked great. Travis came back the next day to walk me through everything that was done and provided additional insight into the health of my trees.
Excellent communication. Every branch was cleaned up when they were done. Highly recommended.
and helpful. During the November 2010 storm when everyone had downed trees, they were out the following day to give me a bid. They also offered to come back in the spring to finish removing the remaining debris that had frozen into the ground. Thanks again for the help!
and Nicole from Family Tree Service. Extremely knowledgable, friendly and they had excellent pricing. A true family owned business! I would highly recommend them to anyone, and I'll be using them again the next time I need this type of work.
After this past weekend storms took down one of my trees into the neighbors yard I needed someone to come safely and promptly remove the tree as my neighbors run a business out of there home. After doing a goodle search I came across family tree, not only was the price affordable but they were out the following morning to do the removal.
I hired Family Tree Services to prune our trees and trim our shrubs. We have lived in our house for 18 yrs. and had only done some minor trimming on our own. It was time to bring in an expert and 'clean the place up'. The tag line for Family Tree Service LLC is "Higher Quality at a Lower Cost". I found that to be true. They do superb, high quality work at a good value. I found them to be hard working and family oriented which I liked. I am quite busy with my job and was glad that they were able to communicate with me via email. They kept in constant communication until the job was done. I will call them again for future tree pruning and shrub trimming.
Family Tree Service is very professional and does superior work. I was originally going to hire another company that had a minimum charge of $250.00. Not only did Family Tree do a wonderful job, reshaping the tree to grow around the power lines without harming it, I also saved myself $85.00.
I have used Family Tree Service for the past three years and each time I have been satisfied with their service. Nicole and Travis are prompt with their estimates and kept their appointment to handle my tree needs. They got rid of all of the trees that were growing in my fences and near my house and garage. My trees and shrubs were trimmed. The best part is- that it did not cost me a fortune! Their rates are reasonable, which is important in this tough ecomonic times, and that they are a family owned business that takes pride in their work. Thank you Nicole and Travis, you are the best!
We called Family Tree Service to deal with a very large and problematic Mulberry tree in our backyard. The tree provides lots of needed shade, but makes our backyard and patio practically unusable because of the many berries that drop and stain everything throughout the summer. Our goal was to keep the tree, but reduce the amount of berries over the patio. Family Tree Service did a great job with the Mulberry tree, and also trimmed a few trees with branches on the roofs of our house and garage. We have our backyard back! Nicole and Travis communicated with us throughout the process, and even came back a second time to take down a few more branches from the Mulberry tree. If the trees hadn't looked so great, I wouldn't have been able to tell that they had been there. We have a small back yard with many flower beds and everything was in perfect condition and unaffected by their work. We will definitely call Family Tree Service the next time we need help with our trees.
Jul 6, 2010
HAPPY CUSTOMER!!!! I was referred by a friend to Family Tree Svc for removal of a large oak tree, stump removal & stump extraction/haul WITH VERY LIMITED ACCESS. As soon as I started communicating with Travis I knew I wasn't going to need to look for any further bids. My immediate impression was positive because of his friendliness, professionalism & genuine willingness to give an itemized, detailed quote (so the job could be done in steps if necessary). The entire crew was friendly, hard working, conscientious & did a great job cleaning up. Travis & Nicole will be in business a long time because it's hard to come by their high level of customer service & professionalism.THANK YOU! Will be a repeat customer!!
I received Family Tree Service's number from our neighbor. One of the branches of our tree was growing across their driveway and into the maple, so we decided to call Travis for an estimate. Communication was great through the whole process. Travis stopped by to look at the tree, and I hate a scanned copy of the estimate sent to my e-mail address before I knew it. Due to the large amount of rain that we've had the past few weeks, it took Travis awhile to make it over, which was not a problem. During the whole process, I received e-mail updates. On the day before the removal, Travis let me know that they'd be stopping by and would call before they finished so that I could meet them at home. When I did, Travis showed me the work that he did and gave me his opinion on how to prune the big problematic branch. After weighing the pros and cons, I let Travis use his professional judgment. I suspect that we'll have a great tree with a perfect shape next season. Travis and Nicole were very friendly, efficient, and gracious. Nicole even played with our dogs when we let them into the back yard. Clean up was a breeze, and they left the lawn cleaner than it was when they arrived. Family Tree Service will be my primary service for all of my needs in the future.
I found Family Tree Service online and contacted them for an estimate because they are a local, family-owned business. They were very communicative by email, which is important in this busy world where everyone has to work so much. When we received the estimate, we felt the price was good, and we noticed that Travis was able to understand our tree needs without much explanation from us. After we agreed to the job, the work was done quickly. Travis and Nicole paid great attention to detail and cleaned up everything after they were done. The yard looks great, and we are very happy. We would have them back anytime and give them our high recommendations.
Travis and Nicole at Family Tree Service are two of the nicest, most patient people I have ever dealt with. I had a total of six trees in my yard, two of which I had them remove. I had a lot of questions about the trees, their health, and how to take care of them. They helped me to understand what to do with the trees as they age, and made me aware of some of the ailments that were happening to a couple of them. They were respectful of my yard and left it in great shape. I'll have them back later this year.
As much as I hated to lose my beloved oak tree, Travis of Family Tree Service LLC was the most efficient hard working man and crew I have ever seen. The tree needed to be craned down from over my and my neighbors house in pieces. I would highly recommend Travis and his company for any tree work. I wish he did roofing and cement work. Intelligent, hard working people are hard to find, but having Travis is all that and finishes the job and makes the customers happy. He was also the lowest price bid we got on this removal. It was no small job taking that tree down, and he did it in remarkable time and efficiency. Now, I will mourn my loss.
We received a few quotes to have about a 5 foot wide stump removed. There was also a large mound surrounding the stump. Family Tree Service leveled out the mound and planted grass seed after removing the stump. They had the fairest price and did a detailed job. They took their time to get it done right and didn't sacrifice quality for the low price.- Real nice family oriented people too! Before you commit, talk to Family Tree Service first.- Best service in town.
May 4, 2010
We were referred to Family Tree Service by some friends who had used them and I must say, dealing with them was certainly a breath of fresh air! We have had tree service work performed on several trees(pruning and removals) prior to hiring Travis and Nicole with Family and usually we were dealing with services that would show up late, show little regard to my wifes flower and perennial gardens(under and around the trees), and then leave a huge mess of little twigs everywhere in our landscape beds. Family Tree was on time, VERY CAREFUL of our other plants, and left our yard cleaner than when they arrived!!! Our trees and shrubs look amazing and we wouldn't hesitate to recommend them to anyone.
Apr 2, 2010
Tree Experts!
, these where not words I had considered when I originally wanted my tree cut. Family Tree Service showed me how to preserve my tree by proper pruning. You need to have an arborist prune they said, now I see why. My tree is healthier and better looking, plus I feel a lot safer beneath it
Removing my large hazardous tree seemed impossible, but Family Tree Service performs tree removal like I've never seen. They were so safe! They gave me a good deal on the stump work too, and even took the mulch and filled the hole with black dirt. Then they laid grass seed! I cant even tell where the tree was anymore!!!
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